How Do You Upload Bulk Files on Central Reach?
What are CentralReach users proverb about the software?
User Review Highlights
Ease-of-utilize
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of v-
"I like that once you are tracking client's goals it is like shooting fish in a barrel to go in and track progress."
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"I actually love all the features almost this software. I dearest that I tin can get information from past, present and input future events."
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"Very user friendly and easy to navigate through the dissimilar clients and appointments."
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"The final negative is that nosotros're invested at present. It would be overwhelming to even think about switching to some other data company even if nosotros wanted to."
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"Information technology tin be a petty confusing at times with all the dissimilar windows to open."
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"I do not like how the claims line look it gets very confusing and tin can get very frustrating."
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Showing i - 25 of 107 reviews
Company size: one,001-v,000 employees
Time used: Less than 12 months
This is very handy and convenient. I dont have to worry about much other than focusing on my client and running trials. Information technology tin can take a while to get utilize to. At that place is a ticket department to get assistance from the IT team for Central Reach but it takes a while to go a response to your ticket. Most affair HR could help me with. It also took a lot longer to get the flow of the trials without newspaper. Y'all tin only run across two-3 trials on the screen at once, then there is a lot of scrolling if your client has many trials. During this time of trying to find the trial you are working on, your client has now eloped. It'southward a balancing act, just it should but have a few weeks to notice your groove.
Automobile charting No need to calculate Easy access from your phone or computer Auto fourth dimension tracking Option to specify what method was used during that specific trial (ie. errorless correction) Live sessions can be viewed by multiple people at the aforementioned time whether in session with you or not.
Glitches a lot When using the app on the phone I would attempt to scroll through the screen info or stat canvass and instead of scrolling information technology would initiate a page reload. This would wipe out all notes I had entered on my end session form.
Company size: 11-50 employees
Fourth dimension used: Less than 12 months
I am able to record and store all my clients data easily in 1 prophylactic identify.
I similar how CentralReach systematically prompt fades as the client got closer to acheiving our behavioral targets. It was relatively unproblematic to use and I use it for 7 hours each 24-hour interval and so that'due south a huge help!
Although I know that information technology'due south imperative for the organisation to log out afterwards a flow of interruption for HIPPA reasons, all the same, I wish the organisation permit you stay logged on for a bit longer since I would constantly have to re-log back in during the time I was administering DTTs.
Catalyst had a limited range of data drove options.
Visitor size: 1,001-5,000 employees
Industry: Hospital & Health Care
Fourth dimension used: Less than 2 years
The technical difficulties combined with the very complicated user experience make this a platform I discourage ABA providers from using.
The calendar views, authorization management and utilization are peachy to utilise.
The process to setting up data collection for ABA providers requires a huge amount of response effort compared to other platforms like Catalyst. The procedures are then disjointed between the overall data book, the goals, importing curriculums, I work twice as difficult to include relevant info. In social club to exist compatible with their reporting system, you accept to place data at goal levels that should be at target level or enter information technology twice if you wish to access it logically for data analysis. The graph view does not permit for trends across anything only an entire fourth dimension period (does not adjust per calendar month or iii month period for example), if you switch data to per calendar week or month, goal and phase modify lines disappear. You cannot view an average of information. The reports generated looked very unprofessional and you cannot alter graphs to unlike views unless you manually delete them and re-import. The listing goes on. The Constant tech issues pb to bug with session timers, saving data, problem with rates that took months to resolve, and ofttimes a complete disability to access any necessary parts of the platform during business hours. At to the lowest degree 1 time per week at that place are bug, sometimes more. Our clients and staff pay the price for this.
Company size: 201-500 employees
Manufacture: Individual & Family Services
Time used: Less than ii years
I love that y'all can run into previous data and graphs showing the clients' progress in treatment. It is like shooting fish in a barrel to navigate due to being able to set upwards categories of which programs group together and having behaviors apart from programs.
My biggest effect with this plan is that it ofttimes crashes in the middle of sessions and will not relieve the information taken.
Company size: 11-50 employees
Industry: Mental Health Care
Time used: More than 2 years
I like how user friendly this software is. I am able to track cancellations, authorizations, and the amount of remaining hours we have left on an auth very easily.
The meta data does not always pull into a report.
Did not have the same tracking capabilities as Key Reach.
Visitor size: i employee
Industry: Infirmary & Health Care
Time used: Less than 12 months
Cardinal Reach client service team is great! They respond within 24 hours and e'er have dandy recommendations.
Once the system is set up every bit desired, it makes data drove and admin duties flawless.
It does take about a month give or take to go through the training and set the system every bit you desire.
As a minor business owner, I preferred to pay one price per user as opposed to per customer. They offered incredible features like having a comprehensive calendar/date set upward, timesheets, billing and cracking support.
Company size: eleven-fifty employees
Industry: Mental Wellness Care
Time used: Less than 12 months
Easy to employ after learning bend and practise by those experienced in Software who take provided tutoring.
A section needs to be add regarding family unit'due south participation since the current menu only includes patients due to some of these sessions existence Parenting and Mentoring ones every bit well as for Termination Reports.
Ease in clicking sections which are self -explanatory .
Fourth dimension used: Less than 12 months
The benefits are multiple, CentralReach is the leading provider of records management software and electronic wellness practices for clinics focused on the analysis of applied beliefs (ABA) and CentralReach, the leading provider of electronic health tape and practice management software for clinics focused on practical beliefs analysis (ABA) and speech therapy.
I like most is that this cloud-based system complies with the Health Insurance Portability and Accountability Act (HIPAA). Likewise, it is very favorable that CentralReach includes applications for billing, programming, image file systems, human resources and more. Its functionalities include a database of medicines, ICD-10 coding tools and reference letters. Also that the native awarding of CetralReach is available for iOS and Android platforms.
I like to the lowest degree is that some more than professionals spend more time on administrative work than working with clients. I consider it a company in the process of maturation.
Company size: 11-50 employees
Manufacture: Mental Health Care
Time used: Less than 2 years
I savor the customability of the graphing features. Beingness able to add trend lines and add together information manually afterward the day is helpful. It provides pracitiioners opportunities to enter and clarify data that is provided past non beliefs service providers.
I would like to see features where programs and procedures could be selected from a library.
Tiffany Chiliad.
Verified reviewer
Company size: 201-500 employees
Manufacture: Individual & Family unit Services
Fourth dimension used: Less than 12 months
I liked the flexibility of the timesheets and how easy information technology was to input times, notes, and details regarding my ABA visits. It was very helpful to have each time cake labeled and I could put my clients data (case numbers, Medicaid numbers, etc.) with the time block I used.
I wish the layout was a little larger. Sometimes when I was in a rush I would make an error thinking I clicked a sure time or customer merely it wasn't the right one.
Visitor size: 2-10 employees
Time used: Less than 2 years
I am a CR fan. I've appreciated the many details in the programme along with the accessibility to their internal experts to offer help when needed. They are patient and responsive and ease the frustration of the learning curve to get this up and running. It's a quality product and has been very reliable.
CR knows ABA and that is evident in how the data collection works. It sorts, collects, reports, and stores all the important information all in 1 identify. It is comprehensive and as detailed every bit you want it to be with the ability to select whatever level of permissions for each employee. It graphs beautifully and offers labels and other ways to customize every module. Our schedule is seen in CR, our payroll runs from the timesheets, the billing module fills out the form with the ability to upgrade to electronic billing from their site. Links are created for intake of clients and employees. At that place is a small business squad who has been very responsive and happy to assist equally we grew into this program. They are as well evolving and making it easier to acquire as they offer more help classes, webinars and online resources.
The main negative is the cost. Equally our company has grown so has our monthly bill limiting the corporeality of upgrades we tin can beget to employ. Inquiries about cost and price of these upgrades have also been hard to come up by as the sales team isn't as responsive as the client service team. One affair I would request to change is to allow a pro-ration cost of the monthly use. I have to cut off providers who are leaving on a sure day and may miss out on a calendar week of services because I'm existence charged for an entire month subscription only being used for a day or two. (I as well would not recommend the company who handles collection of the monthly fees. Their website is non user friendly and primitive) The final negative is that we're invested now. It would be overwhelming to even call up about switching to some other data company even if nosotros wanted to. I'm happy I don't want to, only feel we're at the point of no return and know the price will just continue to climb as we add providers into the system.
We did price other information drove services (only I don't remember specific names). I kept coming back to CR because of their history (founders and fourth dimension in the industry). They felt solid, tried and true. No one has the fourth dimension to exam out a new visitor or to switch over if something isn't right.
Company size: 51-200 employees
Industry: Mental Health Care
Time used: Less than 6 months
Overall my experience has been pretty good with CentralReach merely I have had some hiccups that have a driven me crazy.
I like how easy it is to take data on each client and how easy it is to add a new goal. I experience similar all schoolhouse systems should utilise a plan like this to accept their special education teachers take information and allow the para professionals that are in those special education classrooms to take data easier and more streamlined I experience like all school systems should use a programme like this to take their special education teachers take data and permit the paraprofessionals that are in those special education classrooms to take data easier and more streamlined.
when running a therapy session with my customer in Habitation I use my jail cell telephone to login via the Cyberspace and I take to go along logging in several times over the course of the therapy session that terminal for several hours and feels like the software runs actually slow and doesn't always add my data. I recently had to log out and log back in several times for it to fifty-fifty begin to annals that I was trying to accept data and the session wouldn't load properly. Seems like at that place are a lot of online app technical difficulties while using the program on the Internet via a Mobile device. I accept also had issues with the programme being able to load my session notes section properly on Saturdays. Very frustrating that on Firefox on a Mac session notes works most of the time simply on a PC trying to Do session notes in that location's a lot of difficulty with drop-downwardly boxes non being activated when I know they should be and this happens oft on a Sat.
I went from taking information on paper to switching jobs that used online data collection and in my opinion I feel that the online data collection is so much easier better streamlined and compatible
Company size: 501-1,000 employees
Industry: Individual & Family Services
Time used: Less than ii years
It is great to be able to connect and view other employee schedules, as well every bit client information that is pertinent to my job requirements. I love being able to schedule and adjust appointments for clients besides as being able to update programs and target goals for a customer so that my team can know what we need to work on and focus on while they are with a client.
In that location are a lot of available features to Central Reach, some of which I have tried using and they are for the most function straightforward and easy to effigy out. Inside my visitor, nosotros seem to use a smaller subset of the available features that Primal Reach offers, though these are the majority of what we need and utilise within the ABA services of the company, such as the sessions, data collection, program books, and graphs of the information collected during sessions.
At that place seem to be a number of functions that aren't accessible to everyone, which is fine as I may non demand to utilize information technology for my ain chore. I would similar to have the opportunity to play around with some of the functions for instance in the reporting tab to see some of the charts and graphs in there and to meet how they could chronicle to my own task areas. I do realize though that this would be something my company may need to provide access to.
Company size: 11-50 employees
Industry: Infirmary & Health Care
Fourth dimension used: More than than 2 years
I'grand constantly impressed with Central Achieve's comprehensiveness, incredible client services, and constant development. We've been using them since they first arrived on the ABA business management scene and information technology's been incredible to spotter the thoughtfulness in which they've grown and developed into a organisation that can handle Hour, Scheduling, Billing, Data Collection, Client management, File Management, and Analytics, and take aggressive plans to besides tackle needs with curriculum and more. They really are the one stop store for the core business needs of an ABA practice.
I honey that Central Reach has an emphasis on ABA providers and is constantly updating and developing to discover technology solutions to a whole wide range of challenges as they ascend in our manufacture.
The product is extremely comprehensive, and with that comes complexities. We learn something new about information technology every calendar week, and we've been using it for years.
Far more comprehensive platform.
Wanted a more comprehensive platform to make remote clinics possible.
Company size: 51-200 employees
Industry: Private & Family unit Services
Time used: Less than two years
Great customer service to help with the to a higher place!
I love the all in i feature. Information technology is a i finish shop for our company with information at your finger tips no affair where we are at. The analytics truly assist me analyze and run my business from the finance cease. Data collection for clinical is easy and the outputs are appropriate for our field of ABA.
Getting to know the various uses of it and how to get it prepare up best to utilize it to its potential.
All in one product with billing and clinical.
Buy out and was not happy with product
Company size: 51-200 employees
Industry: Mental Wellness Care
Time used: More than than ii years
I've been working with CentralReach for the past 9 yrs it'south the one thing I recommend to all new billing companies and providers looking for a billing plateform. Information technology has everything I need to get my job done. The only thing I would seriously look at equally how it'south gear up to generate secondary claims. This is the 1 big issue I take with CentralReach, and I accept several clients that have a principal and secondary insurance and this function of CentralReach has fabricated my life very difficult! Otherwise I love it! cheers!
generating secondary claims, this needs to exist changed (remove the # of times a payment can be posted from the showtime) sometimes the merits tin can exist denied for whatever reason but a $0 payment needs to be posted anyway.
I was familiar west/it from previous visitor.
CentralReach is much easier to use and to railroad train on.
Company size: 51-200 employees
Industry: Mental Health Intendance
Fourth dimension used: More ii years
I am in the Human being Resources department and use CR for onboarding employees and maintaining employee files. I also assistance connect employees and clients within the visitor and help assign service codes. Information technology works well for everything I need to complete for my tasks.
Information technology is very easy to use and bang-up for ABA companies. We used it at my final employer and we use it at my electric current employer. I am still learning new functions within Central Accomplish. Maintaining employee documents is piece of cake due to the document direction report.
I wish at that place was an easier way to delete documents that are uploaded by accident and locked. Being HR, information technology can create issues when documents are locked and need to be renamed.
This was implemented before I was hired with Delta. I am and so glad because I already knew how to navigate CR from my previous employer.
Company size: 11-50 employees
Industry: Health, Wellness and Fitness
Time used: Less than 12 months
Our greenbacks flow seems to have improved since we have been using Cardinal Reach. Staff seems to be happy that they don't have to sign into multiple platforms.
I like how most processes that we demand are all in 1 identify.
Reports should be a built in cost and not extra for the advanced reports. When we first looked at the advanced study pick for a week we thought they were non every bit powerful or useful as they should exist. The scheduling could actually use some improvement. I believe this is being worked on however. If it is, I would be happy to assistance in beta testing. Non assuasive a group appointment for things similar Company Wide meetings. Currently you have to get into each staffs agenda and advertizement them separately. Information technology would be squeamish to have some basic options such as turning off "generics" from showing in driblet down lists of people. Reoccurring tasks and beingness able to sign a task to multiple people at one time. Accommodate for various travel time and mileage reimbursement scenarios regarding scheduling.
Nosotros wanted to consolidate multiple platforms and use a software that is specific to our manufacture.
Company size: ane,001-v,000 employees
Industry: Individual & Family Services
Time used: More than 2 years
Everything is right in front of yous. If the detail you need is not in forepart of you lot, information technology is very like shooting fish in a barrel to find within the website.
I have not noticed any cons yet. The past 3 years using this take been a please compared to other data collection systems.
Company size: 51-200 employees
Industry: Mental Health Care
Fourth dimension used: Less than 12 months
I love being able to have my schedule and sessions notes in i place. Our company is able to summate hours worked through this site.
Take all staff and client schedules through computer. Session notes tin can exist done through this software and sent to insurance companies. There are a lot of tutorials for this software.
They acquit a lot of maintenance and updates. Sometimes the site is down or non able to be accessed. When things are updated and changed, it takes a while for everyone to acquire and go used to. Very confusing at kickoff, merely now that I am used to information technology, I love it.
Company size: one,001-v,000 employees
Industry: Individual & Family Services
Fourth dimension used: More 2 years
CentralReach was required by my company. One time I got the hang of it, I now prefer it for its consistency and legibility. I believe I am only aware of a fraction of what the software has to offering. Sending out emails with random facts of what information technology provides possibly monthly could be beneficial.
CentralReach is like shooting fish in a barrel to navigate in one case you larn the basic components/strategies. It is constantly coming out with new features and trainings to ensure smoothen usage.
When the software is downwards or slowed, which is fairly often, information technology does not notify you with an alert stating "technical difficulties" or something of that nature so that you are aware it's a universal glitch compared to personal complications (east.thousand, WiFi connectedness, etc.) Additionally, when you lot submit back up tickets, sometimes there is no follow up.
Company size: 201-500 employees
Industry: Mental Health Care
Time used: Less than 12 months
I utilise Cardinal Accomplish every day as an RBT to gather information on my clients and aid them achieve their behavioral goals. I like the data-gathering interface considering it allows me to quickly put in data so I can stay in the moment with my kiddo.
I like that is has everything I need for work all on one platform. I tin can encounter my notes, schedule, gather data, etc all on Central Reach. I like the information taking platform and its ease of utilise (I wish I could rearrange items on my end though). I likewise utilise the app for its offline data collection feature which is quite handy.
I exercise not like how many hoops I take to bound through to get to the characteristic I want. For example, finding my total authorized billable hours for the calendar month is a several step process my visitor actually had to make a tutorial for us to be able to practise it. I would as well relish a "read all" feature for clinical notes/improve manner to organize them. The calendar could be improved as well, I like seeing the whole month merely the size of appointments makes it unreadable.
Company size: 51-200 employees
Manufacture: Health, Wellness and Fettle
Fourth dimension used: More than ii years
Review Source: Capterra
Central Reach can manage scheduling, reporting functions, reporting functions and near importantly, billing. Their staff is passionate, knowledgeable and truly cares nearly their customers success. If one person does not have an answer, they will utilize their resources to discover you the answer. The filtering options in their many screens is a great functionality that tin can help an organization get down to the nitty gritty of what is occurring. The reports that you are able to run are user friendly and meridian notch. The support team have been phenomenal in helping usa get upward to speed on new features, answers our questions promptly and is willing to become above and beyond with our requests. I highly recommend Primal Reach to any and every ABA exercise.
Reports function, filter functions, claims managing director software, dashboard for tasks.
Northward/A
Company size: 201-500 employees
Industry: Didactics Management
Time used: More than 2 years
How it tin be customized to meet private needs
Big learning curve in creating templates and programs
Information technology was the ane I was well-nigh familiar with
Company size: one,001-five,000 employees
Industry: Medical Practice
Time used: Less than ii years
I would recommend CentralReach because it has so many features; everything is in one place. Things are laid out nicely and it's easy to navigate.
I love this software! It has then many features/options! It is easy to navigate and has a great user interface. I like that you lot can search within each module and I love that the Help section's different guides are very comprehensive as well.
Not knowing what some features are. A lilliputian "?" icon you lot could click to get a brusque description of the feature would be prissy. For example, what is the "meta data field" I tin add on my contour? What is a "task" exactly? What does it mean to add a task to my job list? As well searching within a module needs comeback. More personalization features would be cool but aren't necessary.
Source: https://www.softwareadvice.com/mental-health/centralreach-profile/reviews/
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